Every call and quote request answered, a reply in minutes, and the right person on your team told. That covers after hours, overflow and the request that lands at 4:55 p.m.
Sound familiar?
- “A facility manager filled in your quote form at 4:55 p.m. on Friday. Your office saw it Monday. They had already booked two walkthroughs.”
- “The call came in at 11:40 p.m. about a rooftop unit. It went to voicemail. They didn’t leave one.”
What you get
- Every call and quote request answered, including after hours and overflow.
- A few questions to sort out what’s happening and where.
- A text back to the caller within minutes.
- The inquiry posted to your CRM or dispatch, with the right person told: estimator, office or on-call tech.
What we need from you
Your on-call schedule, your service area, the jobs you take and don’t take, and access to your phone system or a forwarding number.
What’s not included
We don’t send crews and we don’t quote jobs. Your team does the work.
How you’ll know it’s working
A weekly log of every call, how fast it was answered, and what happened next.
What happens next
A 30-minute call, then we get you live.
Questions
Will it sound like us?
It answers in your company’s name, with your service area and the questions you’d ask.
What if it’s not a job we take?
It politely tells the caller, logs it, and doesn’t wake your tech.
Does it work with our dispatch software?
We’ll tell you on the first call which systems we can connect to. Where we can’t, the inquiry reaches you by email or text.
Your next contract is already out to bid.
Be the company they call.
30 minutes. We’ll look at how you show up in your area before we talk.