How commercial work is won, from the property manager’s side of the phone.

Short, practical guides for owners of commercial service companies. Each one is written from what we see in the market and checked against its sources.

Topics

How buildings buy

How property and facility managers find, approve and keep vendors.

Costs and budgets

What marketing, ads and answering actually cost a commercial service company.

Getting found

Search, Maps, Local Services Ads and AI answers for commercial work.

Answering and follow-up

After-hours calls, intake and following up on open quotes.

Vendor lists and accounts

Getting approved, staying approved, and growing from one building to the portfolio.

Trade playbooks

Restoration, roofing and storm, generator and emergency power, and other commercial trades.

Overhead

Finding the spend that doesn’t earn its keep.

Featured guide

How property managers choose an emergency vendor. [DECIDE/BUILD: gated PDF in exchange for an email.]

The first guides are being written now.